Custom AI agents. Built for your systems.
Custom AI agents, copilots, and multi-agent systems that live inside your real stack — CRM, EHR, ERP, data warehouse, internal tools. Production-grade from day one, with guardrails, evals, and observability built in. You own the model, the data, and the IP.
Project approaches
Customer experience agents
Tier-1 deflection, account lookup, refund and order-status workflows, agent-assist for human reps. Built into your own stack.
Sales and revenue agents
Lead qualification, meeting prep, CRM hygiene, account research, proposal drafting. Integrated with any CRM.
Operations and back-office agents
Document intake, invoice processing, claims review, contract triage, vendor onboarding. Wired into NetSuite, QuickBooks, DocuSign, your ERP and CLM.
Internal copilots and knowledge agents
Q&A grounded on your docs, code, and tickets. Engineering, HR, and policy copilots. Built on Confluence, Notion, Slack, Jira, GitHub, and your data warehouse.
Buy vs build
Your processes are custom. Your data is custom. The right agent should be too. Off-the-shelf platforms ship fast but stop where your edge cases start.
| Off-the-shelf platform | Custom-engineered agent with Softoryze | |
|---|---|---|
| Fit to your workflow | Generic | Built to your exact process |
| Integration depth | What the vendor supports | Anything your stack supports |
| Data & IP | Shared with vendor | Yours |
| Model flexibility | Vendor-locked | OpenAI · Anthropic · Azure · open models |
| When it wins | Generic use case, nice demo | Workflow is your edge, regulated data, production |
Tech stack
Models
Frameworks
Voice
Retrieval
Runtime
Evals & Obs
Don't see the tech stack you're looking for? Our team has experience across custom requirements and various tech stacks. Contact us and let's find the right fit.
Let's chatHow we build
A delivery method built for the AI era, not retrofitted to it.
We run every agent project through Production-Ready AI Engineering — senior engineers and AI agents in the same delivery loop, with evals and human review built in.
- 01Human + AI
Discover
Workshops and stakeholder interviews with AI in the room. It cross-verifies inputs across calls, docs, and Slack threads — flagging blind spots, edge cases, and contradictions humans miss.
- 02AI
Plan
AI decomposes the work, picks architecture, models, and tools. Surfaces risks, costs, trade-offs — and conflicts between stated requirements — before they become bugs.
- 03Human
Align
You review and approve. Every decision is logged — an auditable trail before any code is written. No black box, no scope drift.
- 04AI
Build
AI agents execute the approved plan inside engineered guardrails. Senior engineers steer and unblock. Sprint cadence with working artifacts, not status decks.
- 05Human + AI
Validate
Three independent layers on every release candidate: automated evals, senior code review, and dedicated Human QA — manual and exploratory testing alongside security, performance, and accessibility checks.
- 06Human + AI
Release
Production deployment, UAT, knowledge transfer, runbooks. Cutover is documented, reversible, and on a schedule you approve. Your team takes the keys — or we operate it for you.
- 07Human + AI
Evolve
Launch is a milestone, not a finish line. Monitoring, feedback loops, and incremental improvements keep the system compounding — and feed the next discovery cycle.
Development formats and billing
Monthly Team Allocation
The best AI products require experimentation and iteration. With Monthly Team Allocation you reserve a dedicated AI squad:
- A senior team that's always yours, never reassigned mid-project
- Scope and priorities you can flex sprint by sprint
- Predictable monthly spend with no padding for risks you may never use
- Velocity from a team that already knows your codebase
Agile
Agile development runs in short sprints for rapid, transparent progress toward your product goals. We incorporate your feedback, adjust priorities as needed, and get your approval at every step. Agile is more flexible — and less risky — than a linear Waterfall approach.
How we engage
From a written, you-own-it plan to a production pilot to a scaled rollout — each step earns the next.
- 01
AI Agent Discovery
1–2 weeks. Map workflow, score buy-vs-build, pick the highest-ROI agent, deliver a written plan with cost and timeline. You own the deliverable.
- 02
Production Pilot
4–8 weeks. Build against your real systems, run on real data, ship to a controlled cohort. Integration, evals, audit logging, and rollout plan included.
- 03
Scale engagement
Monthly Team Allocation. Expand the agent across workflows, users, or business units with a dedicated senior AI team.
Two ways to develop your project
Project development
A fully dedicated team to bring your vision to life, ensuring seamless delivery and alignment with your goals.
Team augmentation
We integrate skilled professionals into your team, increasing capacity and expertise to accelerate development.
Learn more about Team augmentationBenefits of working with Softoryze
Senior teams, no junior bench
Senior engineers from day one. The engineer who scopes the work is the engineer who ships it.
Streamlined development process
Agile project management keeps you in the loop, with useful feedback during every iteration of your project.
Transparent billing
You always know what to expect and never face surprises in the billing department — understand your charges, both what you're paying for and why.
Clear communication and detailed reporting
From the first connection to final delivery, you have all the information you need to keep your finger on the pulse of your project.
Audit-ready delivery practices
Every action the agent takes is logged and every decision is traceable, with privacy-aware, audit-ready engineering practices and full IP assignment. (Formal certifications available on request as applicable.)
“Manual booking coordination was breaking our operations. Softoryze rebuilt the process — our team moves faster, client communication is seamless, and scaling finally feels possible.”
Our engineers developed products for
Let's scope your agent.
Talk to a senior engineer about the workflow you want to automate — no sales layer, just a clear plan.